Are Hatley Court's care home fees published?

No reliable published weekly fee is present in the current sources for Hatley Court. Ask the home for a written weekly quote, what is included, which extras can be charged separately, and whether the quote changes for nursing, dementia, respite, or higher-dependency care. Then compare the quote with local care home fees in Cambridge before deciding.

Is Hatley Court a nursing home or a residential care home?

Hatley Court is registered as a residential care home. This means the home provides residential care without on-site nursing as its main service type. Source: CQC registration data (https://www.cqc.org.uk/location/1-2424945414).

How many beds does Hatley Court have?

Hatley Court has 51 registered beds. The home provides residential care without nursing. Source: CQC registration data (https://www.cqc.org.uk/location/1-2424945414).

What do care home reviews say about Hatley Court?

RightCareHome's public feedback assessment for Hatley Court is limited feedback coverage. The combined public feedback rating is 3.6 out of 5. Families particularly value: Staff.

Are Hatley Court's reviews enough to make a decision?

Hatley Court's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the latest CQC rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Hatley Court safe?

Hatley Court is rated "Good" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report (https://www.cqc.org.uk/location/1-2424945414).

Who owns Hatley Court?

Hatley Court is operated by HATLEY COURT HAVEN LTD (Companies House number: 07868927). Ownership type: independent.

Has Hatley Court had enforcement actions?

There are no current enforcement actions recorded against Hatley Court by the CQC. Source: CQC registration data (https://www.cqc.org.uk/location/1-2424945414).

What do public company records show about Hatley Court's provider?

Hatley Court's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The latest filed accounts we reviewed are dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Hatley Court?

RightCareHome does not predict whether Hatley Court will close. Families can still check official provider records, CQC evidence and current written answers before paying a deposit. No current enforcement actions are recorded. Continuity questions should be judged alongside inspection history, fee pressure, and what the manager can explain on your visit.

What should I compare before choosing Hatley Court?

Before choosing Hatley Court, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and provider public-record questions and company-record gaps. Then compare those signals with other care homes in Cambridge, because a home can look acceptable in isolation but weaker once price, reviews, CQC evidence, and provider records are viewed against local alternatives.

Is Hatley Court's CQC rating improving or declining?

Recent inspection history suggests Hatley Court's CQC position is improving. The latest CQC review was on 6 July 2023.

What is Hatley Court's food hygiene rating?

Hatley Court currently has a Food Standards Agency hygiene rating of 5 out of 5. The latest published hygiene date is 4 December 2025. Source: local authority food hygiene records.

What questions should I ask when visiting Hatley Court?

When visiting Hatley Court, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Hatley Court?

Our visit checklist for Hatley Court starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Independent review of public evidence by RightCareHome

Hatley Court

RightCareHome analysis Evidence view

Compare alternatives before shortlisting

CQC record

Older inspection record

Aggregated public feedback

5 feedback records mention care Quality

Why it may still merit consideration: Good CQC rating and Provider records reviewed.

What the report adds

See whether the feedback pattern is earlier or more recent, how it fits with inspection evidence and what to ask.

Check the review and inspection signals · £49

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CQC: Good
Care type: Residential Care Home
Capacity: 51 beds

Compare with similar homes in Cambridge

RightCareHome analysis Decision snapshot

What the evidence shows

A structured view of what supports a shortlist place, what needs scrutiny, and what to verify directly for this residential care home.

Check the open questions before you book a visit

Care Home Check runs 200+ checks on this home for £49. Usually ready within 1 hour, confidentially.

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See an example result

Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

Good CQC rating
Provider records reviewed

Good CQC rating
Provider records reviewed

Evidence to question

5 feedback records mention care Quality
Registered manager not confirmed

Show 1 more

Review evidence is limited

5 feedback records mention care Quality
Registered manager not confirmed
Review evidence is limited

Questions to verify directly

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends

Show 1 more

How consistent staffing feels in person from shift to shift

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends
How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · Latest CQC review Jul 2023

Official CQC record

Fees now

See Costs & Funding section below

Fee not published · request a current quote

Funding accepted

Confirm which funding routes this home will accept before you rely on a shortlist place.

Funding route not published · confirm directly

Visits & travel

GP 0.6 km

Public location data

Vacancies now

Ask the home for live availability

Live availability changes · ask the home

Provider records

Records reviewed

Linked company record · 07868927

Recommended next step

Compare alternatives before treating this as a leading option

Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

Read the detailed evidence See residential care homes in Cambridge

More facility details

Registered provider: Hatley Court Haven Ltd
Provider group: -
Local authority: Cambridgeshire

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We’ll send practical questions for comparing this home with family, including what to check before you rely on ratings, fees or vacancies.

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Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Safety & Quality

What do the latest CQC results for Hatley Court show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Hatley Court CQC Rating & Inspection History

Source: Official CQC record · Latest CQC review · Jul 2023

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

↑ Improving trend

Good for 5 years

Inspection Ratings by Category

Safe— Are people protected from harm?

Good

Effective— Does care achieve good outcomes?

Good

Caring— Are staff kind and respectful?

Good

Responsive— Does care meet individual needs?

Good

Well-Led— Is the home well managed?

Good

Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →

CQC record date

Latest CQC review · Jul 2023

Older inspection record

View official inspection report

Registered Manager

No manager registered

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Check inspection confidence · £49

What public records show about this provider

RightCareHome analysis Provider records

Source: Public provider records

We matched this home to HATLEY COURT HAVEN LTD · Company no. 07868927. Latest account source date: Mar 2025.

Provider public-record check

Records reviewed

Useful before a visit

No material provider-record points to clarify were found in the public records reviewed.

Method: Provider Public-Record Check v2.2

Linked provider

HATLEY COURT HAVEN LTD

Company record

07868927

Match

Confirmed

What we know

Turnover, profit and EBITDA were not available in the accounts format reviewed.

What public records do not tell us

We have not drawn conclusions about profitability from substitute balance-sheet fields.

Ask the provider

Can you explain the provider’s current trading position and financial support arrangements?

Information limited

Useful before a visit

Profitability not available

Turnover, profit and EBITDA were not available in the accounts format reviewed.

We have not drawn conclusions about profitability from substitute balance-sheet fields.

Ask: Can you explain the provider’s current trading position and financial support arrangements?

Information gap · Companies House accounts · provider-level record · source date Mar 2025

See evidence and context

Those fields would be needed before drawing conclusions about profitability.

For context

Background context

Company shown as active

We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.

Put these records in context — Care Home Check

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Hatley Court?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page

Suggest an update

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Physical Disability

Sight or hearing impairment

Adults 65+

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

No clear fit indicators are published yet. Ask for a detailed care capability list.

Important questions before deciding

1Which funding routes do families most often use here?
2How do you tailor care plans in the first 2 weeks after move-in?
3How often are families updated, and who is the main contact?

Costs & Funding

Hatley Court: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Evidence scope for this section

Published fee detail for this home does not support a reliable local comparison. Request a written current quote; Care Home Check adds funding fit and cost context where the evidence supports it.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Check fees and funding risks · £49

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Evidence scope for this section

Published fee detail for this home does not support a reliable local comparison. Request a written current quote; Care Home Check adds funding fit and cost context where the evidence supports it.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

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Family Reviews

Hatley Court Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

RightCareHome public feedback assessment for Hatley Court

We analyse publicly available family feedback to identify recurring strengths, potential concerns, and questions worth checking during a visit.

Early signals can help shape your visit questions, but should be confirmed directly with the home.

3.6

RightCareHome public feedback assessment

Limited feedback coverage

Combined public feedback rating

What Families Say About Hatley Court

Public feedback is still limited for this home. We show early patterns below to support your visit planning.

Staff Feedback

Positive

Staff mentioned in 3reviews — Families consistently praise the caring and attentive staff

Families value most

Most frequent family priorities:

Staff (High impact · 3 mentions)

Questions to ask on your visit

How does the team manage care_quality day to day?
Can we see a recent menu and discuss flexible meal options?
How does the team manage facilities day to day?

Show more points

How does the team manage facilities day to day?

Watchouts to confirm

These patterns do not prove a problem on their own. They show where to probe in person before you rely on this review picture:

Care Quality (5 mentions)
High priority
Food (1 mention)
Lower priority
Facilities (1 mention)
Lower priority

Show more points

Facilities (1 mention)
Lower priority

Explore the detailed review evidenceAspect ratings, trends, repeated phrases, family quotes and staff context.

Who this home may suit

Families seeking stable day-to-day support and clear communication routines.
Residents who benefit from a structured care environment.

Decision gaps before shortlisting

How consistent is care_quality across all shifts?
Consistency between weekday and weekend care often determines whether families feel confident long term.
Use a structured shortlist comparison to verify this across nearby homes.
How consistent is food across all shifts?
Consistency between weekday and weekend care often determines whether families feel confident long term.

Analysis based on family reviews gathered from across the web to support your visit planning.

How RightCareHome analyses public feedback

We keep the numerical rating and the semantic assessment separate, then apply the following checks:

Duplicate handling. We remove matching review records when reviewer attribution, rating and review text indicate the same feedback. Similar but non-matching comments are kept.
Rating normalisation. Scores recorded on different scales are converted to a common five-point scale. Where more than one numerical score is available, each is weighted by the amount of feedback behind it.
Recurring patterns. Review text is analysed for repeated strengths, concerns, contradictions and practical questions. Isolated comments are treated more cautiously than recurring themes.
Confidence thresholds. Coverage depends on unique usable feedback, evidence breadth and consistency. When the threshold is not met, we mark the result Limited feedback coverage rather than infer a stronger conclusion.
Rating and semantic assessment. The combined rating summarises numerical scores. The semantic assessment explains what families repeatedly describe. Strong recurring concerns can therefore change the assessment even when the rating is high.
Evidence scope. Public feedback is one evidence layer, not a live measure of staffing, safety or daily care. RightCareHome therefore reads it alongside current inspection evidence and the questions to test on a visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

How the home feels in the evening and at weekends
How quickly call bells are answered in practice
Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

What do provider records show?
See record facts, limitations and questions without a single pass/fail label.
What do review patterns actually suggest?
See which patterns deserve weight, which do not, and how much confidence to place in them.
What should you ask on your visit?
Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Hatley Court, useful once you have already reviewed the main decision sections above.

Hatley Court is a residential care home in Cambridge, East of England, operated by Hatley Court Haven Ltd since 2016. The home has 51 beds and is rated Good by the national care regulator.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

Wheelchair accessible parking
Wheelchair accessible entrance

Contact & Directions

+44 1223 863414 Get directions

Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

37 Burgess Road, Waterbeach, Cambridge, CB25 9ND

View on Google Maps

Nearby Amenities

Nearest GP

600m

Nearest Pharmacy

400m

Bus Stops (500m)

10 stops

Nearest Train Station

400m

Neighbourhood

Overall Neighbourhood Score

91/100

Nearest green space

258m away

Transport access

8/10

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5

Food Hygiene Rating(inspected December 2025)

Hygiene:5/5

Structural:0/5

Management:5/5

Facilities & Features

Evidence scope for this section

A reliable facilities inventory is not present in the current public evidence. Confirm the facilities that matter directly with the home; Care Home Check adds the wider quality and risk context.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Next Steps

Is Hatley Court a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Hatley Court

Use this care home visit checklist at Hatley Court to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Hatley Court

1How does the team manage care_quality day to day?
2What has changed since the last inspection, and what would look different if the home were inspected again now?
3Can we see a recent menu and discuss flexible meal options?
4How does the team manage facilities day to day?

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.

+27 personalised follow-up questions for Hatley CourtIncluded in the Care Home Check, with the reason each one matters here

Common Questions About Hatley Court

Compare Nearby Care Homes in Cambridge

These are comparison anchors, not random nearby listings.

Start with the full Cambridge care homes guide to compare CQC ratings, review signals, weekly fees, and provider-record questions across the local market.

These homes are here to give you context, not to replace a full comparison.

How Hatley Court sits against nearby options

Inspection rating

Good

Nearby avg: Outstanding/Good

Below nearby average

Benchmarks are based on nearby homes shown in this section.

Fitzwilliam House Care Home, Cambridge

Comparison angle: Stronger inspection rating than the current home.

Queens Court, Cambridge

2 points worth clarifying

Outstanding

Care Home

4.6

Comparison angle: Stronger inspection rating than the current home.

Sunflowers Care Ltd, Cambridge

Comparison angle: Stronger inspection rating than the current home.

1 High Street, Cambridge

Comparison angle: Similar profile for a proper side-by-side comparison.

Cherry Hinton Nursing Home, Cambridge

Comparison angle: Similar profile for a proper side-by-side comparison.

Compare all 44 care homes in Cambridge

If you have not chosen a home yet

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If Hatley Court is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

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Hatley Court

What the evidence shows

Evidence in favour

Evidence to question

Questions to verify directly

Key facts in one place

Compare alternatives before treating this as a leading option

What do the latest CQC results for Hatley Court show?

Hatley Court CQC Rating & Inspection History

Inspection Ratings by Category

How much confidence should you place in this inspection picture?

What public records show about this provider

Records reviewed

Profitability not available

Company shown as active

Provider Records

Can this home safely meet your care needs?

Care Capabilities

Service Types

Specialisms

Care Fit at a Glance

Likely a good fit if you need

Important questions before deciding

Hatley Court: Weekly Fees & Funding Options

Costs & Funding

Costs & Funding

Hatley Court Care Home Reviews — What Families Say

RightCareHome public feedback assessment for Hatley Court

What Families Say About Hatley Court

Staff Feedback

Families value most

Questions to ask on your visit

Watchouts to confirm

Who this home may suit

Decision gaps before shortlisting

Family Reviews

Go deeper on the signals that matter

Questions this page cannot settle on its own

What you receive

Home profile

Will regular visits and day-to-day logistics be practical?

Practical Information

Visitor Accessibility

Contact & Directions

Location & Neighbourhood

Nearby Amenities

Neighbourhood

Will daily life feel comfortable and meaningful?

Dining & Nutrition

Facilities & Features

Is Hatley Court a good care home, and what should you do before deciding?

Questions to Ask When Visiting Hatley Court

What to test on your visit to Hatley Court

Short care home visit checklist

Common Questions About Hatley Court

What do the latest CQC results for Hatley Court show?

Is Hatley Court a good care home?

Are Hatley Court's care home fees published?

Is Hatley Court a nursing home or a residential care home?

How many beds does Hatley Court have?

What do care home reviews say about Hatley Court?

Are Hatley Court's reviews enough to make a decision?

Is Hatley Court safe?

Who owns Hatley Court?

Has Hatley Court had enforcement actions?

What do public company records show about Hatley Court's provider?

What continuity questions should families ask Hatley Court?

What should I compare before choosing Hatley Court?

Is Hatley Court's CQC rating improving or declining?

What is Hatley Court's food hygiene rating?

What questions should I ask when visiting Hatley Court?

What does our visit checklist include for Hatley Court?

Compare Nearby Care Homes in Cambridge

How Hatley Court sits against nearby options

Start with care needs, not a list of homes

Compare Nearby Care Homes in Cambridge

How Hatley Court sits against nearby options

What public records show about this provider

Records reviewed

Profitability not available