Montana Residential Home

Bury St Edmunds · IP31 2RF

Care type: Residential Care Home
Indicative weekly fees: £1,200–£1,500/week
Rating history: OutstandingRating published Jan 2024
Capacity: 19 beds

Care Home Check · £49

Usually ready within 1 hour · Confidential · The home is not notified

Jump to the free analysis ↓

1 / 1

Browse care homes in Bury St Edmunds Questions for your visit

RightCareHome analysisDecision snapshot

What to know before your visit

Montana Residential Home is listed as a residential care home. The historical inspection rating, published before the current registration, is Outstanding (Jan 2024). Family feedback highlights staff kindness and consistency.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

Family feedback highlights staff kindness and consistency
Sight or hearing impairment support
Public funding routes appear accepted

Points to explore

Family feedback: occasional lower activity engagement

Checks for any home

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends
How consistent staffing feels in person from shift to shift

More facility details

Registered provider: Grace and Compassion Benedictines CIO
Provider group: -
Local authority: Suffolk
Purpose built: No
Ensuite rooms: 81%
Floors: 1
Opened: 1960

Provider network: 4 homes; 100% rated Good or better (1 Outstanding, 3 Good).

Get a care home toolkit or share this homeOpen

Email me the care home toolkit

Five general checklists and four follow-up emails over two weeks to help you research Montana Residential Home. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Montana Residential Home Inspection Rating & History

The rating history records Outstanding, published before the current registration. Review the dates and any findings below; a data review is not a new inspection.

This rating was published before the current registration. Read it alongside the registration and inspection history below.

Inspection Ratings by Category

Safe— Are people protected from harm?

Good · history

Effective— Does care achieve good outcomes?

Good · history

Caring— Are staff kind and respectful?

Outstanding · history

Responsive— Does care meet individual needs?

Outstanding · history

Well-Led— Is the home well managed?

Outstanding · history

Inspection record date

Inspection report published · Jan 2024

Registered Manager

Thayawathy Moses

Explore the Care Home Check after reading the profile

RightCareHome analysisCare fit

Published care capabilities

Listed support includes sight or hearing impairment support, physical disability support, palliative or end-of-life support. Confirm the support and environment needed for the individual person.

Sight or hearing impairment support
Physical disability support
Palliative or end-of-life support
Wheelchair access

Find residential care homes near IP31 2RF

Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Sight or hearing impairment

Physical disability

Adults aged 65+

Conditions

Can support people living with

Alzheimer's

Stroke

Diabetes

Palliative Care

Show 1 more capability section

Additional Condition Support

Additional support for

Challenging Behaviour

Speech/Communication

End-of-Life Care

Additional Condition Support

Additional support for

Challenging Behaviour

Speech/Communication

End-of-Life Care

Understanding palliative and end-of-life care→Care home funding: NHS, council, and self-funding explained→Understanding care home fees: council vs private rates→

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager

Thayawathy Moses

Medication Support

Medication Administration

Full Medication Management

Montana Residential Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

£1,200–£1,500/week

≈ £5,218 - £6,522 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Fees include accommodation, 24h personal care, meals, laundry, medication management, activities, and transport to out-patient appointments. Hairdressing and chiropody are charged separately.

Ask the home for its current respite price and whether it is quoted per day or per week.

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

Check Funding Routes — £69

Takes under 10 minutes · One-off payment · No subscription

Compare costs across all homes in Bury St Edmunds.

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Show more guidance links

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Montana Residential Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

£1,200–£1,500/week

≈ £5,218 - £6,522 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Fees include accommodation, 24h personal care, meals, laundry, medication management, activities, and transport to out-patient appointments. Hairdressing and chiropody are charged separately.

Ask the home for its current respite price and whether it is quoted per day or per week.

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

Check Funding Routes — £69

Takes under 10 minutes · One-off payment · No subscription

Compare costs across all homes in Bury St Edmunds.

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Show more guidance links

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Family feedback for Montana Residential Home

Read the recurring strengths and concerns below alongside inspection findings and individual care needs.

4.9

RightCareHome analysis of family feedback

Feedback to explore

Family feedback rating (out of 5)

What families say about staff

Positive

Family feedback highlights caring and attentive staff

What families value

What matters to families:

warm, welcoming atmosphere
staff consistency and kindness
responsive communication with families
attention to individual needs

Show more points

responsive communication with families
attention to individual needs

Watchouts to confirm

Feedback raises these points. Ask the home how it handles them in day-to-day care:

occasional lower activity engagement
Lower priority
rare mention of increased care needs
Lower priority

Care needs and preferences mentioned by families

These are patterns in family experiences, not an assessment of personal suitability. Confirm individual needs with the home.

Older adults seeking a calm, family-like setting
Residents valuing spiritual or faith-based care
Individuals needing personalised attention in a small home

Explore the detailed review evidenceAspect ratings, trends, feedback themes, family experiences and staff context.

How Families Rate This Home

Family feedback on care, surroundings and daily life

Activities

4.66

Activities

4.66Worth discussing

Facilities

4.68

Facilities

4.68

Rooms

4.72

Rooms

4.72Worth discussing

Value for Money

4.81

Value for Money

4.81

Food & Drink

4.84

Food & Drink

4.84

Safety

4.89

Safety

4.89

Management

4.91

Management

4.91

Cleanliness

4.91

Cleanliness

4.91

Showing 8 of 11 rated aspects

Trends over time

Changes across the periods represented in family feedback:

staff consistency

Stable

Consistent praise for staff stability and kindness over time.

Confidence: High

Ask on visit: Have there been any recent changes in core staff or management?

Positive family feedback

Positive experiences described in family feedback:

staff go above and beyond

home from home feeling

prompt response to concerns

varied activities and outings

spiritual and cultural support

Show 1 more tags

spiritual and cultural support

Feedback to discuss on your visit

Use these feedback themes as prompts while you are on the floor and speaking with staff or families:

occasional lower activity engagement

rare mention of increased care needs

Staff perspective

Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.

The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.

Family experiences can help with visit planning. They do not verify current staffing levels or the care an individual will receive.

How RightCareHome analyses public feedback

The rating and family experiences can highlight different aspects of a home. Read both in context:

Recurring patterns. Review text is analysed for repeated strengths, concerns, contradictions and practical questions. Isolated comments are treated more cautiously than recurring themes.
Confidence thresholds. The strength of each conclusion depends on usable feedback, evidence breadth and consistency. We distinguish specific experiences from broader patterns.
Rating and semantic assessment. The combined rating summarises numerical scores. The semantic assessment explains what families repeatedly describe. Strong recurring concerns can therefore change the assessment even when the rating is high.
Evidence scope. Public feedback is one evidence layer, not a live measure of staffing, safety or daily care. RightCareHome therefore reads it alongside inspection findings and their dates and the questions to test on a visit.

Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Montana Residential Home, useful once you have already reviewed the main decision sections above.

Montana Care Home is a residential and nursing home situated in a traditional single-storey house in the rural heart of Suffolk near Bury St Edmunds. It offers person-centred care based on respect for human dignity, welcoming residents of any age, gender, race, religion or disability. The home is run by the Grace and Compassion Benedictine Sisters and provides both long-term and short-term (respite) care for older people, aiming to create a secure, loving family-like atmosphere.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

Wheelchair accessible parking
Wheelchair accessible entrance

Contact & Directions

+44 1284 787321 admin@montanacarehome.com Visit website Get directions

Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

East Barton Road, Great Barton, Bury St Edmunds, IP31 2RF

Open map

Nearby Amenities

Bus Stops (500m)

4 stops

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

7 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site

Freshly Cooked Meals

Choice of Menu

Special Occasion Meals

Communal Dining Room

Hydration Monitoring

Nutritional Assessment

Dietary Options

Diabetic

Vegetarian

Vegan

5/5

Food Hygiene Rating(inspected November 2024)

Food handling:Very good

Premises condition:Very good

Food safety management:Very good

Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

6 activities listed

Individual and group options available

Arts & Crafts

Music & Singing

Exercise Classes

Games & Quizzes

Pet Therapy

Religious Services

✓One-to-one activity sessions

✓Organised group activities

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access

Rooms

Ensuite

Single Rooms

Double Rooms

Couples Rooms

Own Furniture

TV in Rooms

Phone in Rooms

Safety & Security

Secure Garden

Show 1 more feature group

Lifestyle & Amenities

Garden

WiFi

TV Lounge

Library

Chapel

Hairdresser

Bar

Parking

Minibus

What public records show about this provider

RightCareHome analysisProvider records

A standard company check does not apply here

This provider type does not appear to use the standard company check shown for private operators. Discuss care quality, staffing and continuity directly with the provider.

What we know

A standard company-record check does not appear to apply to this provider type.

What public records do not tell us

This does not say anything negative about care quality or day-to-day continuity.

Ask the provider

Who is legally responsible for this service, and which current registration, staffing and continuity documents can you share?

No company-derived findings are shown because this provider type does not appear to use the standard company-record check.

Ask: What current care-quality, staffing and continuity information should we rely on instead?

Provider identity and record dates

A standard company-record check does not apply to this provider type. An account date is not available for this check.

Linked provider

Grace and Compassion Benedictines CIO

Company record

Not applicable

Match

Not applicable

We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.

Put these records in context — Care Home Check

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Montana Residential Home?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.

Reviewed before publicationProvider updates do not directly edit this page

Suggest an update

Next Steps

Is Montana Residential Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Montana Residential Home

Take this care home visit checklist with you when you call or visit.

Have there been any recent changes in core staff or management?
How are activities adapted for those less able to join group events?
Ask about how activities are adapted for less mobile residents
Check how staff handle changes in care needs over time

Also ask about everyday care

What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?

Personalised follow-up questions in the Care Home Check

Common Questions About Montana Residential Home

What does the inspection rating for Montana Residential Home show?

The rating history records Outstanding, published before the current registration. The inspection report was published on 9 January 2024.

Is Montana Residential Home a good care home?

The rating history records Outstanding, published before the current registration. The inspection report was published on 9 January 2024. Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.9 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Montana Residential Home cost per week?

Indicative weekly fees at Montana Residential Home: £1,200–£1,500/week. Confirm your assessed quote, including care and extras, with the home.

Does Montana Residential Home accept NHS or local authority funding?

Montana Residential Home accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Montana Residential Home a nursing home or a residential care home?

Montana Residential Home is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 10 more questions

How many beds does Montana Residential Home have?

Montana Residential Home has 19 registered beds. Personal care is the listed service.

What do care home reviews say about Montana Residential Home?

Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.9 out of 5.

Are Montana Residential Home's reviews enough to make a decision?

Montana Residential Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Montana Residential Home safe?

The published inspection Safety rating for Montana Residential Home is "Good". This rating history predates the current registration. No enforcement actions are currently recorded.

Has Montana Residential Home had enforcement actions?

There are no current enforcement actions recorded against Montana Residential Home in the inspection history.

What continuity questions should families ask Montana Residential Home?

Ask Montana Residential Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Montana Residential Home?

Before choosing Montana Residential Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Bury St Edmunds to find the best fit for your relative’s care needs, budget and visiting arrangements.

What is Montana Residential Home's food hygiene rating?

Montana Residential Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 21 November 2024.

What questions should I ask when visiting Montana Residential Home?

When visiting Montana Residential Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Montana Residential Home?

Our visit checklist for Montana Residential Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Montana Residential Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

How the home feels in the evening and at weekends
How quickly call bells are answered in practice
Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

Get the Care Home Check — £49

Usually ready within 1 hour · Confidential · The home is not notified

Other Care Homes in Bury St Edmunds

Other care homes in Bury St Edmunds, with published details to help you research alternatives. These are local options, not a personal matching assessment.

Start with the full Bury St Edmunds care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.

These homes are here to give you context, not to replace a full comparison.

Glastonbury Court, Bury St Edmunds

Records reviewed

Outstanding

Nursing

From £1,733/week4.7 / 5 family feedback

Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.

Cornwallis Court, Bury St Edmunds

Records reviewed

Outstanding

Nursing

£1,309–£2,378/week4.5 / 5 family feedback

Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.

Stowlangtoft Hall Nursing Home, Bury St Edmunds

1 point worth clarifying

Outstanding

Nursing

£1,100–£1,950/week5.0 / 5 family feedback

Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.

Risby Park Nursing Home, Bury St Edmunds

Records reviewed

Outstanding

Nursing

5.0 / 5 family feedback

Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.

Fornham House Residential Home, Bury St Edmunds

1 point worth clarifying

Good

Residential

From £1,624/week3.8 / 5 family feedback

Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.

Browse all 14 care homes in Bury St Edmunds

If you have not chosen a home yet

Start with care needs, not a list of homes

The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.

If Montana Residential Home is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

Find suitable homes — £119

Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours