Towneley House
Burnley · BB11 3HA
- Care type
- Residential Care Home
- Indicative weekly fees
- From £1,250/week
- Inspection rating
- GoodRating published Sept 2022
- Capacity
- 22 beds
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What to know before your visit
Towneley House is listed as a residential care home. The published inspection rating is Good (Sept 2022).
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
What stands out
- Good inspection rating
- Dementia support
- Public funding routes appear accepted
What we cannot confirm
- Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Checks for any home
- Whether the latest public records still match day-to-day care
- How the home feels in the evening and at weekends
More facility details
- Registered provider
- Mrs Barbara Karen Shillito and Mr Stephen Shillito
- Provider group
- -
- Local authority
- Lancashire
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Five general checklists and four follow-up emails over two weeks to help you research Towneley House. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
Towneley House Inspection Rating & History
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Inspection Ratings by Category
Routine inspection: Jul 2022
A data review is not a new inspection.
Published care capabilities
Listed support includes dementia support, wheelchair access. Confirm the support and environment needed for the individual person.
- Dementia support
- Wheelchair access
Important limitations
- Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.
Care Capabilities
Service Types
What type of care is provided
Specialisms
Specialist experience with
Conditions
Can support people living with
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Behavioural Support Signals
Trained to help with
Staffing
RightCareHome analysisStaffing evidenceAvailable information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Towneley House: Weekly Fees & Funding Options
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,250/week
From ≈ £5,435 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
How care at this home can be funded
Your council contributes based on a financial assessment. You may still pay a contribution.
Not sure how you'd pay for care?
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
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Family Reviews
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About this care homeProvider description, registration background and accreditations.
Background context
Home profile
Provider and registration context for Towneley House, useful once you have already reviewed the main decision sections above.
Towneley House is a residential care home in Burnley, North West, operated by Mrs Barbara Karen Shillito and Mr Stephen Shillito since 2011. The home has 22 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Contact & location
Will regular visits and day-to-day logistics be practical?
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Practical Information
Visitor Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.
Location & Neighbourhood
RightCareHome analysisNeighbourhood143-145 Todmorden Road, Burnley, BB11 3HA
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Neighbourhood
Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
268m away
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Dining & Nutrition
Nutrition details available
Key nutrition points first
Explore daily life at this homeActivities and facilities available at this home.
Facilities & Features
4 feature groups available
Essential features shown first
Accessibility Features
Rooms
Safety & Security
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Lifestyle & Amenities
Provider Records
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Next Steps
Is Towneley House a good care home, and what should you do before deciding?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Questions to Ask When Visiting Towneley House
Take this care home visit checklist with you when you call or visit.
How do you support residents who wander or become distressed in practice?
Also ask about everyday care
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
Common Questions About Towneley House
What does the inspection rating for Towneley House show?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.
Is Towneley House a good care home?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 3.9 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
How much does Towneley House cost per week?
Indicative weekly fees at Towneley House: From £1,250/week. Confirm your assessed quote, including care and extras, with the home.
Does Towneley House accept NHS or local authority funding?
Towneley House accepts local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Is Towneley House a nursing home or a residential care home?
Towneley House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
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Does Towneley House provide dementia care?
Towneley House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
How do we score dementia-specialist homes differently?
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
How many beds does Towneley House have?
Towneley House has 22 registered beds. Personal care is the listed service.
What do care home reviews say about Towneley House?
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 3.9 out of 5.
Are Towneley House's reviews enough to make a decision?
Towneley House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
Is Towneley House safe?
The published inspection Safety rating for Towneley House is "Good". No enforcement actions are currently recorded.
Has Towneley House had enforcement actions?
There are no current enforcement actions recorded against Towneley House in the inspection history.
What continuity questions should families ask Towneley House?
Ask Towneley House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
What should I compare before choosing Towneley House?
Before choosing Towneley House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Burnley to find the best fit for your relative’s care needs, budget and visiting arrangements.
Is Towneley House's inspection rating improving or declining?
The inspection history suggests Towneley House's inspection position is improving. The inspection record was reviewed on 6 July 2023.
What is Towneley House's food hygiene rating?
Towneley House currently has a food hygiene hygiene rating of 4 out of 5. The food hygiene record is dated 3 September 2025.
What questions should I ask when visiting Towneley House?
When visiting Towneley House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
What does our visit checklist include for Towneley House?
Our visit checklist for Towneley House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Turn the findings into a plan for your visit
Care Home Check brings the findings on Towneley House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Topics to take into your visit
- How the home feels in the evening and at weekends
- How quickly call bells are answered in practice
- Whether staffing continuity feels stable on the floor
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What you receive
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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