Aucklands Care

Bournemouth · BH6 3ET

Care type
Residential Care Home
Indicative weekly fees
From £1,400/week
Inspection rating
OutstandingRating published Dec 2023
Capacity
10 beds
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RightCareHome analysisDecision snapshot

What to know before your visit

Aucklands Care is listed as a residential care home. The published inspection rating is Outstanding (Dec 2023).

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Outstanding inspection rating
  • Dementia support
  • Public funding routes appear accepted

What we cannot confirm

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
Mrs Lynn Georgina Hart
Provider group
-
Local authority
Bournemouth, Christchurch and Poole
Purpose built
No
Ensuite rooms
88%
Floors
2
Opened
1987
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Five general checklists and four follow-up emails over two weeks to help you research Aucklands Care. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Aucklands Care Inspection Rating & History

The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Outstanding
Caring
Outstanding
Responsive
Good
Well-Led
Good
Inspection record date
Inspection report published · Dec 2023
Registered Manager
Nicola Jane Kilminster
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, learning disability support, sight or hearing impairment support. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Learning disability support
  • Sight or hearing impairment support
  • Mental health support
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Important limitations

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home
Domiciliary Care
Supported Living

Specialisms

Specialist experience with

Dementia
Learning disability
Sight or hearing impairment
Mental health
Substance misuse
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Multiple Sclerosis
Epilepsy
Depression
Show 2 more
Anxiety
Schizophrenia
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)

Additional Condition Support

Additional support for

Challenging Behaviour
Autism Spectrum
Speech/Communication
End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Nicola Jane Kilminster

Medication Support

Medication Administration

Aucklands Care: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,400/week

From ≈ £6,088 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote
Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Bournemouth, Christchurch and Poole, residential with dementia care): £1,366/wk

Dementia care
From £1,200/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Aucklands Care, useful once you have already reviewed the main decision sections above.

Aucklands Care is a residential care home in Bournemouth, South West, operated by Mrs Lynn Georgina Hart since 2013. The home has 10 beds and is an inspection rating of Outstanding. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

2 Ken Road, Southbourne, Bournemouth, BH6 3ET

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Nearby Amenities

Nearest GP
500m
Nearest Pharmacy
600m
Bus Stops (500m)
10 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

189m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

4/5
Food Hygiene Rating(inspected December 2025)
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

2 activities listed

Individual and group options available
Music & Singing
Religious Services
Show activity programme details
✓Organised group activities

Facilities & Features

3 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Double Rooms
Couples Rooms

Lifestyle & Amenities

Garden
TV Lounge
Bar

Provider Records

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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Aucklands Care a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Aucklands Care

Take this care home visit checklist with you when you call or visit.

  1. Ask how staff keep families updated, especially for those living far away.

  2. How do you support residents who wander or become distressed in practice?

  3. Observe staff interactions with residents for warmth and attentiveness.

  4. Check how activities are tailored to individual needs.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How often is the care plan reviewed, and who is involved?

  4. May we speak with a current resident family member?

Common Questions About Aucklands Care

What does the inspection rating for Aucklands Care show?

The published overall inspection rating is Outstanding. The inspection report was published on 14 December 2023.

Is Aucklands Care a good care home?

The published overall inspection rating is Outstanding. The inspection report was published on 14 December 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.3 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Aucklands Care cost per week?

Indicative weekly fees at Aucklands Care: From £1,400/week. Confirm your assessed quote, including care and extras, with the home.

Does Aucklands Care accept NHS or local authority funding?

Aucklands Care accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Aucklands Care a nursing home or a residential care home?

Aucklands Care is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 13 more questions
Does Aucklands Care provide dementia care?

Aucklands Care specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Aucklands Care have?

Aucklands Care has 10 registered beds. Personal care is the listed service.

What do care home reviews say about Aucklands Care?

Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.3 out of 5.

Are Aucklands Care's reviews enough to make a decision?

Aucklands Care's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Aucklands Care safe?

The published inspection Safety rating for Aucklands Care is "Good". No enforcement actions are currently recorded.

Has Aucklands Care had enforcement actions?

There are no current enforcement actions recorded against Aucklands Care in the inspection history.

What continuity questions should families ask Aucklands Care?

Ask Aucklands Care how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Aucklands Care?

Before choosing Aucklands Care, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Bournemouth to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Aucklands Care's inspection rating improving or declining?

The inspection history for Aucklands Care looks stable rather than clearly improving or declining. The inspection report was published on 14 December 2023.

What is Aucklands Care's food hygiene rating?

Aucklands Care currently has a food hygiene hygiene rating of 4 out of 5. The food hygiene record is dated 29 December 2025.

What questions should I ask when visiting Aucklands Care?

When visiting Aucklands Care, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Aucklands Care?

Our visit checklist for Aucklands Care starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Aucklands Care into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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If Aucklands Care is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

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