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Victoria Lodge Care Home

Rated: OutstandingResidential Home · 24 beds
4.0Family-reviewed · Multiple sources
From £4,783/month24 vacancies

Verified with regulatory, financial, and public review data · April 2026

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by Miss S G HowardPart of -
Registered Dec 2010
Beds24
TypeResidential Home
More details
Local AuthorityBirmingham
Purpose BuiltYes
Ensuite25%
Floors2
Built from official inspection records, public financial filings, independent reviews, and food hygiene dataUpdated Mar 2020
No broker feesNo pressure callsFamily-first guidance

At a Glance

The key facts for shortlisting Victoria Lodge Care Home.

Quality

Rated Outstanding · no recent inspection on record

Costs

From £4,783 / month (estimate)

Availability

24 places currently available

Location

Check travel time for regular visits

About Victoria Lodge Care Home

Victoria Lodge Care Home specializes in residential person-centred and dementia care. The home is situated in Acocks Green, Birmingham, and has 24 rooms (22 single en-suite and 2 shared en-suite). It offers residential, dementia, respite, palliative, and convalescent care.

Description source: Official registration profile

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before shortlisting.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Officially Registered Services

Registered with the regulator for

Accommodation with nursing

Specialisms

Specialist experience with

Dementia
Adults 65+
Show 3 more capability sections

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Multiple Sclerosis
Palliative Care

Behavioural Support

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Hoarding
Exit-Seeking

Additional Conditions & Support

Additional support for

End-of-Life Care

Care Fit at a Glance

Only on RightCareHome

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Wheelchair access
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  • How do you tailor care plans in the first 2 weeks after move-in?
  • How often are families updated, and who is the main contact?

Staffing

Only on RightCareHome

What public sources tell us about staffing levels and employee experience.

Registered Nurse on Duty 24/7
Specialist Staff
Physiotherapist
Occupational Therapist
Registered Manager
Ann Coombs

Medication Support

Medication Administration
Full Medication Management

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Activities & Social Life

Only on RightCareHome

Social life, outings, and engagement programmes based on available information.

6 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Games & Quizzes
Reminiscence
Religious Services
Show activity programme details
Organised group activities

Dining & Nutrition

4 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Communal Dining Room
5/5
Food Hygiene Rating(inspected May 2016)
Hygiene:0/5
Structural:0/5
Management:0/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Double Rooms
Couples Rooms
Own Furniture
TV in Rooms
Phone in Rooms

Safety & Security

Secure Garden
Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
Hairdresser
Parking
Minibus
Pets Allowed

Medical & Therapy

Hydrotherapy

Safety & Quality

How safe and well-led is this home right now?

Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.

Quality Snapshot

Source: Official inspections · No recent inspection on record

Current inspection ratings and how they compare to previous assessments.

→ Stable trend
Outstanding for 6 years

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Outstanding
Well-Led
Outstanding

This rating is based on an inspection over two years ago. The Care Home Check report tracks whether conditions have changed since then.

Last Inspection
No recent inspection on record
View official inspection report
Registered Manager
Ann Coombs

Want to check what sits behind this inspection picture?

This page shows the headline inspection signals. Care Home Check checks the wider pattern, the age of the evidence, and the questions worth taking into your visit.

Costs & Funding

Can this option work for your budget now and long-term?

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical weekly care cost

From £1,100 per week

≈ £4,783 per month

Estimate based on 52 weeks / 12 months.

You may pay less if eligible for council or NHS-funded care.

Check funding eligibility →

Dementia Care
From £950
per week

How care at this home can be funded

Self-Funding

You pay the full fee directly. Applies if savings and property exceed £23,250.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

This home accepts council and NHS funding. Our Funding Guide checks whether you qualify — covering NHS-funded care, council support and Deferred Payment Agreements.

Check Funding Eligibility — £69

Takes under 10 minutes · Included free with the Personalised Matching Report

What's Included

See website for any additional charges

Family Feedback

What do families consistently say?

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

What Families Say

We read every public review families have left about this home — across Google, care directories, and independent platforms — to find the patterns a star rating cannot show.

Based on 9 family reviews.

4.0
Based on 9 family reviews
POSITIVE
Coverage: Standard

What Families Say

Current feedback shows useful patterns. It is worth confirming key routines during your visit.

Staff Feedback

Positive

Staff mentioned in 4 reviews — Families consistently praise the caring and attentive staff

Families value most

Most frequent family priorities:

  • welcoming atmosphere (Medium impact · 5 mentions)
  • friendly and caring staff (Medium impact · 5 mentions)
Show more points
  • cleanliness and fresh environment (Medium impact · 4 mentions)
  • approachable management (Medium impact · 3 mentions)

Questions to ask on your visit

  • Observe staff interactions with residents for warmth and patience.
  • Ask about how favourite meals and preferences are accommodated.
Show more points
  • Check if management are visible and available for questions.

Signals to review before deciding

Potential risk signals to validate during your visit:

  • No repeated concern phrases were detected, but still verify escalation and family communication routines on your visit.

What Families Are Saying

The atmosphere, as soon as you walk in, is welcoming and makes you feel comfortable.

— Family member

The management team are very efficient and approachable - there is an open door policy so you can speak to them at any time if you need to.

— Family member

Who this home may suit

  • Families seeking a small, friendly home with a community feel.
  • Residents who value personal attention and familiar routines.
  • Those prioritising cleanliness and open communication with staff.

Decision gaps before shortlisting

  • Details on staff turnover and night staffing

    Consistency and safety depend on stable, well-trained teams.

    Request recent staff turnover rates and night shift arrangements.

  • Clarity on costs and what is included

    Unexpected fees can cause stress and financial strain.

    Ask for a full breakdown of fees and any optional extras.

Most-mentioned positives

Common positive phrases seen across family feedback:

warm, family like environment · 4 mentions
staff go above and beyond · 3 mentions
sparkling clean facilities · 3 mentions

Signals to check on visit

Repeated concern phrases and risk checks:

No recurring risk phrases detected in current public feedback.

In families' own words

The atmosphere, as soon as you walk in, is welcoming and makes you feel comfortable.

Family review

The management team are very efficient and approachable - there is an open door policy so you can speak to them at any time if you need to.

Family review

Staff perspective

Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.

The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.

Ready to verify what family feedback may be pointing to?

Care Home Check combines review patterns with finance, staffing and inspection context, then turns them into better visit questions before you decide.

Independent checks before you decide

Location & Practical

Will regular visits and day-to-day logistics be practical?

Assess travel convenience, nearby services, and neighbourhood context for family peace of mind.

Practical Information

Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance

Location & Neighbourhood

Only on RightCareHome

11 Victoria Road, Acocks Green, Birmingham, B27 7XZ

View on Google Maps

Nearby Amenities

Bus Stops (500m)
10 stops
Nearest Train Station
600m

Neighbourhood

Overall Neighbourhood Score
59/100

Nearest green space

0.7km away

Transport access

8/10

Local amenities

5/10

Next Steps

What should you do before making a final decision?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Common Questions About Victoria Lodge Care Home

Visit Checklist

Use this short checklist during your visit to Victoria Lodge Care Home and compare answers across homes.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Save Victoria Lodge Care Home to review later

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Care Home Check

What this page cannot tell you

You have seen the public picture. The Care Home Check report checks the things families usually only discover after moving in — finances, staffing reality, and what to ask on your visit.

Public warning signs are already visible

We can already see early warning signals in public data. The full report checks whether they are isolated issues or part of a wider pattern.

Public signals already visible on this page

Inspection

Is this home financially sound?

We check the company accounts, ownership changes, and director history — the things that show whether a home is stable for years to come.

Know before you commit, not after.

What do staff actually experience?

Employee reviews from recruitment platforms reveal whether staff feel supported and well-managed — which directly shapes the care your relative receives.

The inside view families rarely see.

What should you ask on your visit?

Based on everything we find — inspections, reviews, finances, staffing — we write questions specific to this home, so your visit leads to real answers.

Turn a guided tour into a proper conversation.

Independent checks before you decide

Data compiled by RightCareHome's Intelligence Engine
Sources: Official inspections, hygiene records, family reviews, financial filings, public statisticsOur methodology

Data verified April 2026 — always confirm details directly with the care home.

Editorially reviewed by the RightCareHome research team. Our editorial standards