Independent review of public evidence by RightCareHome

Neville Williams House

1 / 5

Photos show the setting, not staffing, safety or care quality.

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CQC record

Older inspection record

Provider public records

Recent company officer changes

Why it may still merit consideration: Good CQC rating and Positive themes outweigh watchouts.

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RightCareHome analysis Decision snapshot

What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Good CQC rating
  • Positive themes outweigh watchouts
Show 1 more
  • Dementia support

Evidence to question

  • Public feedback averages 4.6/5 across 50 reviews
  • Older inspection record
Show 1 more
  • One public review mentions serious safety lapse with call alarm

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
Show 1 more
  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · Latest CQC review Jul 2023

Official CQC record

Fees now

£5,653 - £6,522 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

GP 0.3 km · Hospital 0.6 km

Public location data

Vacancies now

Vacancies currently available

Published availability · confirm directly

Provider records

1 point worth clarifying

Linked company record · 03685650

Recommended next step

Compare alternatives before treating this as a leading option

Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

More facility details
Registered provider
Broadening Choices For Older People
Provider group
BCOP Group
Local authority
Birmingham
Purpose built
Yes
Ensuite rooms
100%
Floors
2
Opened
1996
Nursing cover
Registered nurse shown 24/7
Vacancy information checked
Nov 2025

Provider network: 3 homes; 100% rated Good or better (3 Good).

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Safety & Quality

What do the latest CQC results for Neville Williams House show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Neville Williams House CQC Rating & Inspection History

Source: Official CQC record · Latest CQC review · Jul 2023

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

→ Stable trend
Good for 6 years

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →
CQC record date
Latest CQC review · Jul 2023
Older inspection record
View official inspection report
Registered Manager
Amy Elisabeth Beasley

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Neville Williams House?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Physical Disability
Sight or hearing impairment
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Multiple Sclerosis
Brain Injury
Show 3 more
Diabetes
COPD
Palliative Care
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Exit-Seeking

Additional Condition Support

Additional support for

Challenging Behaviour
Autism Spectrum
Bariatric Care
End-of-Life Care
Bereavement Support

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • 24/7 nurse cover
  • Wheelchair access
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  1. 1How do you tailor care plans in the first 2 weeks after move-in?
  2. 2How often are families updated, and who is the main contact?

Staffing

RightCareHome analysis Staffing evidence

What public sources tell us about staffing levels and employee experience.

Registered Nurse on Duty 24/7
Specialist Staff
Physiotherapist
Speech Therapist
Registered Manager
Amy Elisabeth Beasley

Nursing Procedures

Catheter Care
Wound Management

Medication Support

Medication Administration
Full Medication Management

Costs & Funding

Neville Williams House: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £5,653 - £6,522 per month

£1,300 - £1,500 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band B·Good Value

Council benchmark for this area: £996/wk

This home is priced £304/wk above the council rate — typical for self-funders in this area.

Respite
£1,497
per day
Nursing Care
£1,452 – £1,720
per week
Dementia Care
£1,451 – £1,720
per week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

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This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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What's Included

Fees are calculated based on an assessment of each individual needs.

Family Reviews

Neville Williams House Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Neville Williams House, useful once you have already reviewed the main decision sections above.

Situated in Birmingham and operated by BCOP, a charity/not-for-profit organisation, Neville Williams House offers a welcoming environment for individuals seeking residential, dementia, respite, as well as namaste care. Focusing on comfort and community, the home provides an array of amenities, including a cinema, spa, bar, and cosy café. Residents can enjoy the tranquillity of landscaped gardens or indulge in the hair and beauty salon. The dedicated activities team ensures vibrant experiences, from arts and crafts to film nights and dance classes. The home’s pet-friendly policy and two-bed suites cater to diverse needs, while its proximity to local attractions enriches the living experience. Neville Williams House embodies a harmonious blend of care and lifestyle. BCOP is also the proud winner of the Care Home Employer Award at the Great British Care Awards 2025 (West Midlands region).

Description source: Official registration profile

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

8-14 Greenland Road, Selly Park, Birmingham, B29 7PP

View on Google Maps

Nearby Amenities

Nearest Hospital
600m
Nearest GP
300m
Nearest Pharmacy
100m
Bus Stops (500m)
6 stops
Nearest Train Station
1.3 km

Neighbourhood

Overall Neighbourhood Score
91/100

Nearest green space

0.5km away

Transport access

8/10

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Activities & Social Life

RightCareHome analysis Daily-life evidence

Social life, outings, and engagement programmes based on available information.

9 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Reminiscence
Show 3 more activities
Pet Therapy
Yoga & Relaxation
Religious Services
Show activity programme details
One-to-one activity sessions
Organised group activities

Dining & Nutrition

7 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room
Hydration Monitoring
Nutritional Assessment

Dietary Options

Halal
Kosher
Pureed
Soft Diet
Thickened Fluids
Diabetic
Vegetarian
Vegan
Gluten-Free
Dairy-Free
4/5
Food Hygiene Rating(inspected November 2025)
Hygiene:10/5
Structural:0/5
Management:10/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift
Hospital Beds

Rooms

Ensuite
Single Rooms
Double Rooms
Couples Rooms
Own Furniture
TV in Rooms
Phone in Rooms

Safety & Security

Nurse Call System
Door Sensors
CCTV
Secure Garden
Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Shop
Cafe
Bar
Cinema
Parking
Minibus

Medical & Therapy

Oxygen Supply
Physiotherapy Room
Sensory Room

Next Steps

Is Neville Williams House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Neville Williams House

Use this care home visit checklist at Neville Williams House to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Neville Williams House

  1. 1Have there been any recent changes in staffing or care practices?
  2. 2What has changed since the last inspection, and what would look different if the home were inspected again now?
  3. 3What changes have been made to address safety lapses with call alarms?
  4. 4Ask to see how call alarms are managed and checked for safety.

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About Neville Williams House

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Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Page refreshed September 2026. Inspection, finance, hygiene, and review sources update on different schedules, so always confirm final details directly with the care home.

Reviewed by the RightCareHome research team to support shortlist and visit preparation. Our editorial standards