Madeleine House

Birmingham · B33 8EJ

Care type
Residential Care Home
Indicative weekly fees
From £1,134.54/week
Inspection rating
GoodRating published Dec 2018
Capacity
41 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Madeleine House is listed as a residential care home. The published inspection rating is Good (Dec 2018). Family feedback highlights staff friendliness and care. This topic appears in family feedback. Ask the home to explain its approach and compare it with the inspection findings.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Family feedback highlights staff friendliness and care
  • Dementia support

Points to explore

  • Family feedback: occasional staffing changes
  • Family experiences differ on hygiene and odour

What we cannot confirm

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
Anchor Hanover Group
Provider group
BRAND Anchor
Local authority
Birmingham
Purpose built
Yes
Ensuite rooms
100%
Floors
2
Opened
1990
Vacancy information checked
Nov 2025

Provider network: 121 homes; 77% rated Good or better (4 Outstanding, 89 Good, 21 Requires Improvement).

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Five general checklists and four follow-up emails over two weeks to help you research Madeleine House. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Madeleine House Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

↑ Improving trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Nov 2018

A data review is not a new inspection.

Registered Manager
Keri Martin
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, palliative or end-of-life support, wheelchair access. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Palliative or end-of-life support
  • Wheelchair access
  • Secure garden or area
Find residential care homes near B33 8EJ

Important limitations

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Parkinson's
Stroke
Huntington's
Cancer
Palliative Care
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building

Additional Condition Support

Additional support for

Challenging Behaviour
End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is not listed. Ask how overnight clinical needs are supported.
Specialist Staff
Physiotherapist
Registered Manager
Keri Martin

Medication Support

Medication Administration
Full Medication Management

Madeleine House: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,134.54/week

From ≈ £4,933 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Operator tariffs checked on 22 September 2026. Residential care: from £1,134.54 per week. The quote depends on the room and assessed care needs; contact the home for a personalised quote.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Birmingham, residential with dementia care): £979/wk

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Madeleine House, useful once you have already reviewed the main decision sections above.

Anchor's Madeleine House in Birmingham offers exceptional residential and dementia care tailored to the needs of older individuals. Promoting a vibrant lifestyle, it provides a wide array of engaging activities, from arts and crafts to fitness and themed restaurant evenings. This purpose-built home, nestled in a serene suburb, boasts beautiful grounds and en-suite rooms, some with garden views. Culinary excellence is assured with meals crafted from fresh, seasonal ingredients. Residents enjoy a variety of communal spaces, including a conservatory and library, while a ‘pets are welcome’ policy adds a homely touch. Conveniently located near local amenities and transport links, Madeleine House ensures a supportive and enriching environment for all.

Investors in People

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

60 Manor Road, Stechford, Birmingham, B33 8EJ

Open map

Nearby Amenities

Bus Stops (500m)
9 stops
Nearest Train Station
400m

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

157m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

7 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room
Hydration Monitoring
Nutritional Assessment
5/5
Food Hygiene Rating(inspected August 2024)
Food handling:Good
Premises condition:Good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

7 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Pet Therapy
Show 1 more activities
Religious Services
Show activity programme details
✓Organised group activities

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Couples Rooms
Own Furniture
TV in Rooms
Phone in Rooms

Safety & Security

Nurse Call System
Secure Garden
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Shop
Cafe
Bar
Cinema
Parking
Minibus
Pets Allowed

Medical & Therapy

Physiotherapy Room

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Madeleine House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Madeleine House

Take this care home visit checklist with you when you call or visit.

  1. Have there been any recent changes to the core care team?

  2. How do you support residents who wander or become distressed in practice?

  3. What new activities have been introduced in the last year?

  4. Ask about staff turnover and how continuity is maintained

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Madeleine House

What does the inspection rating for Madeleine House show?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.

Is Madeleine House a good care home?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.8 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Madeleine House cost per week?

Indicative weekly fees at Madeleine House: From £1,134.54/week. Confirm your assessed quote, including care and extras, with the home.

Does Madeleine House accept NHS or local authority funding?

Madeleine House accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Madeleine House a nursing home or a residential care home?

Madeleine House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 13 more questions
Does Madeleine House provide dementia care?

Madeleine House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Madeleine House have?

Madeleine House has 41 registered beds. Personal care is the listed service.

What do care home reviews say about Madeleine House?

Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.8 out of 5.

Are Madeleine House's reviews enough to make a decision?

Madeleine House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Madeleine House safe?

The published inspection Safety rating for Madeleine House is "Good". No enforcement actions are currently recorded.

Has Madeleine House had enforcement actions?

There are no current enforcement actions recorded against Madeleine House in the inspection history.

What continuity questions should families ask Madeleine House?

Ask Madeleine House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Madeleine House?

Before choosing Madeleine House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Birmingham to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Madeleine House's inspection rating improving or declining?

The inspection history suggests Madeleine House's inspection position is improving. The inspection record was reviewed on 6 July 2023.

What is Madeleine House's food hygiene rating?

Madeleine House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 7 August 2024.

What questions should I ask when visiting Madeleine House?

When visiting Madeleine House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Madeleine House?

Our visit checklist for Madeleine House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Madeleine House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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