Eleanor Palmer Trust Home

Barnet · EN5 2UR

Care type
Nursing Home
Indicative weekly fees
From £1,700/week
Inspection rating
Requires improvementRating published Sept 2025
Capacity
34 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Eleanor Palmer Trust Home is listed as a nursing home. The published inspection rating is Requires improvement (Sept 2025). Family feedback highlights staff kindness and professionalism. The published overall inspection rating is Requires Improvement.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Family feedback highlights staff kindness and professionalism
  • Dementia support
  • Public funding routes appear accepted

Points to explore

  • Requires Improvement inspection rating
  • Family feedback: historic management instability

What we cannot confirm

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
Eleanor Palmer Trust
Provider group
-
Local authority
Barnet
Purpose built
Yes
Floors
2
Opened
1991
Nursing cover
Registered nurse shown 24/7
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Five general checklists and four follow-up emails over two weeks to help you research Eleanor Palmer Trust Home. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Eleanor Palmer Trust Home Inspection Rating & History

The published overall inspection rating is Requires improvement. Review the dates and any findings below; a data review is not a new inspection.

↑ Improving trend

Inspection Ratings by Category

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Requires improvement
Inspection record date
Inspection rating published · Sept 2025
Registered Manager
Andrea Clare Aboud
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, sight or hearing impairment support, physical disability support. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Sight or hearing impairment support
  • Physical disability support
  • Nursing care
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Important limitations

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Sight or hearing impairment
Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Multiple Sclerosis
Diabetes
Palliative Care
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Hoarding
Exit-Seeking

Additional Condition Support

Additional support for

End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is listed. Confirm the current on-site arrangements for individual needs.
Registered Manager
Andrea Clare Aboud

Nursing Procedures

Catheter Care

Medication Support

Medication Administration

Eleanor Palmer Trust Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,700/week

From ≈ £7,392 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Weekly fees from £1,400 for residential, dementia, and nursing care. Respite care also available from £1,400 per week.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Barnet, nursing with dementia care): £1,323/wk

Nursing care
From £1,400/week
Dementia care
From £1,400/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

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Family Reviews

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Eleanor Palmer Trust Home, useful once you have already reviewed the main decision sections above.

Eleanor Palmer Trust Home is a care home with nursing in Barnet, London, operated by Eleanor Palmer Trust since 2010. The home has 34 beds and is an inspection rating of Requires improvement. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia. Qualified nursing staff are on-site 24 hours.

Dementia Friendly

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

27 Cantelowes House, Spring Close, Barnet, EN5 2UR

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Nearby Amenities

Nearest Pharmacy
200m
Bus Stops (500m)
10 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

0.5km away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

4 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Communal Dining Room

Dietary Options

Halal
Kosher
Diabetic
Low Sodium
Low Fat
Renal Diet
Vegetarian
Vegan
Gluten-Free
Dairy-Free
Nut-Free
5/5
Food Hygiene Rating(inspected September 2025)
Food handling:Good
Premises condition:Very good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

8 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Reminiscence
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Yoga & Relaxation
Religious Services
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✓Organised group activities

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift
Hoists
Hospital Beds

Rooms

Ensuite
Single Rooms
TV in Rooms
Phone in Rooms

Safety & Security

Nurse Call System
Emergency Lighting
Show 2 more feature groups

Lifestyle & Amenities

Garden
TV Lounge
Library
Chapel
Hairdresser
Cafe
Bar
Minibus
Pets Allowed

Medical & Therapy

Physiotherapy Room

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Eleanor Palmer Trust Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Eleanor Palmer Trust Home

Take this care home visit checklist with you when you call or visit.

  1. Observe staff-resident interactions for warmth and attentiveness

  2. What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?

  3. How do you support residents who wander or become distressed in practice?

  4. Ask about how individual needs and preferences are accommodated in daily routines

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Eleanor Palmer Trust Home

What does the inspection rating for Eleanor Palmer Trust Home show?

The published overall inspection rating is Requires improvement. The inspection rating was published on 15 September 2025.

Is Eleanor Palmer Trust Home a good care home?

The published overall inspection rating is Requires improvement. The inspection rating was published on 15 September 2025. Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.6 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Eleanor Palmer Trust Home cost per week?

Indicative weekly fees at Eleanor Palmer Trust Home: From £1,700/week. Confirm your assessed quote, including care and extras, with the home.

Does Eleanor Palmer Trust Home accept NHS or local authority funding?

Eleanor Palmer Trust Home accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Eleanor Palmer Trust Home a nursing home or a residential care home?

Eleanor Palmer Trust Home is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is listed. Confirm the current on-site arrangements for individual needs.

Show 14 more questions
Does Eleanor Palmer Trust Home provide dementia care?

Eleanor Palmer Trust Home specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Eleanor Palmer Trust Home have?

Eleanor Palmer Trust Home has 34 registered beds. The home provides nursing care.

What do care home reviews say about Eleanor Palmer Trust Home?

Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.6 out of 5.

Are Eleanor Palmer Trust Home's reviews enough to make a decision?

Eleanor Palmer Trust Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Eleanor Palmer Trust Home safe?

The published inspection Safety rating for Eleanor Palmer Trust Home is "Requires improvement". No enforcement actions are currently recorded.

Has Eleanor Palmer Trust Home had enforcement actions?

There are no current enforcement actions recorded against Eleanor Palmer Trust Home in the inspection history.

What continuity questions should families ask Eleanor Palmer Trust Home?

Ask Eleanor Palmer Trust Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Eleanor Palmer Trust Home?

Before choosing Eleanor Palmer Trust Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Barnet to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Eleanor Palmer Trust Home's inspection rating improving or declining?

The inspection history suggests Eleanor Palmer Trust Home's inspection position is improving. The inspection rating was published on 15 September 2025.

Should I shortlist Eleanor Palmer Trust Home if it is rated Requires Improvement?

A Requires Improvement rating means the inspection found at least one area below Good at Eleanor Palmer Trust Home. The published Safety rating is also Requires improvement. The published Well-Led rating is Requires improvement. Families should read the full inspection report, ask what has changed since it, and compare the home with stronger local alternatives before relying on a shortlist place.

What is Eleanor Palmer Trust Home's food hygiene rating?

Eleanor Palmer Trust Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 12 September 2025.

What questions should I ask when visiting Eleanor Palmer Trust Home?

When visiting Eleanor Palmer Trust Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Eleanor Palmer Trust Home?

Our visit checklist for Eleanor Palmer Trust Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Eleanor Palmer Trust Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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